We respect your privacy. This policy explains how MarlinFastBoat.com collects, uses, and protects your personal information when you use our website and services.
At MarlinFastboat.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website and services.
We may collect the following personal information when you use our website or book a ticket:
Full name
Email address
Phone number
Passport or ID number (for identification during check-in)
Travel details (routes, dates, number of passengers)
Payment information (processed securely via third-party providers)
We may also collect non-personal data such as:
Browser type
IP address
Device type
Pages visited on our website
Your personal data may be used for the following purposes:
To process bookings and issue tickets
To send booking confirmations, receipts, or travel updates
To respond to inquiries or provide customer support
To improve our website and services
For internal record keeping and legal compliance
To send occasional promotional emails (only if you opt-in)
We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted partners only when necessary to:
Process payments (via secure payment gateways)
Facilitate travel arrangements (e.g., hotel or transport partners)
Comply with legal obligations (e.g., immigration or harbor authorities)
All third-party services we use comply with strict data protection policies.
We are committed to ensuring your personal data is secure. We use:
SSL encryption on our website
Secure servers and firewalls
Regular system monitoring and updates
While we take every precaution, no method of online transmission is 100% secure. You agree to use our services at your own risk.
Our website uses cookies to enhance user experience and analyze website traffic. Cookies help us:
Remember your preferences
Analyze usage patterns
Improve site performance
You can control cookie settings through your browser. Disabling cookies may limit certain website functionality.
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data (subject to legal or operational obligations)
Opt out of marketing communications at any time
Please contact us to exercise these rights.
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of our website implies acceptance of the updated policy.
If you have any questions or need assistance regarding your booking, please contact our customer service at:
Email: booking@marlinfastboat
Phone: +62 821-3216-3882
Website: www.marlinfastboat.com
Book easily with Marlin Fast Boat for a safe, fast, and comfy trip to Lembongan. Check the schedule & secure your seat!
Mon – Sat : 07:00 AM – 17:00 PM
Sunday: 07:00 AM – 17:00 PM
Nyepi Day: Off
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